Bporsch
New member
Hi! I have a 2016 fiat 500x that has been experiencing issues with the engine mount. I'll preface this post by saying I don't know much about cars.
I took it to a shop 9 months ago, and they said I had to replace all of the engine and transmission mounts in my car. They charged me close $2.5k to have it all done. Luckily my warranty covered everything except for $500. It was in the shop for 12 days total; they had issues getting the right parts (lost in shipment, wrong part, etc). Just by doing a basic Google search, I don't think it is too difficult to get a hold of those parts. I had the feeling that I was being scammed, but because of my lack of knowledge, I didn't question it too much.
Fast forward to now, I brought my car into a second shop because it was starting to shake again. The second shop said that the engine mount had a plastic piece that they needed to be replaced because it was starting to break down. The second part of the engine mount is apparently cracking and will start leaking fluid.
I am extremely confused why it would need to be replaced less than a year later. The first shop has a policy where they will fix any mistakes that they have made a year out from the original repair. They said it shouldn't cost me anything, but I don't trust them. What do you think could be causing these issues with the engine mounts? Was the part that they used faulty? Is it from an installation error?
I'm at a loss at would do this. The guys at the second shop gave me the original part that they replaced. I can take pictures if that would be helpful. Thanks in advanced for any information!
I took it to a shop 9 months ago, and they said I had to replace all of the engine and transmission mounts in my car. They charged me close $2.5k to have it all done. Luckily my warranty covered everything except for $500. It was in the shop for 12 days total; they had issues getting the right parts (lost in shipment, wrong part, etc). Just by doing a basic Google search, I don't think it is too difficult to get a hold of those parts. I had the feeling that I was being scammed, but because of my lack of knowledge, I didn't question it too much.
Fast forward to now, I brought my car into a second shop because it was starting to shake again. The second shop said that the engine mount had a plastic piece that they needed to be replaced because it was starting to break down. The second part of the engine mount is apparently cracking and will start leaking fluid.
I am extremely confused why it would need to be replaced less than a year later. The first shop has a policy where they will fix any mistakes that they have made a year out from the original repair. They said it shouldn't cost me anything, but I don't trust them. What do you think could be causing these issues with the engine mounts? Was the part that they used faulty? Is it from an installation error?
I'm at a loss at would do this. The guys at the second shop gave me the original part that they replaced. I can take pictures if that would be helpful. Thanks in advanced for any information!